Privacy Policy
Controller
Coco GmbH, Musterstrasse 12, 8000 Zürich, Switzerland, is the controller responsible for the processing of personal data described in this policy. You can reach us at privacy@thisiscoco.app.
Scope
This policy explains how we process personal data when you visit our website, create an account, or use our network intelligence tools. We comply with the Swiss Federal Act on Data Protection (FADP) and align our practices with the GDPR for EU/EEA users.
Data we process
- Account data (name, email address, authentication details).
- Usage data (features used, timestamps, device information, log data).
- Content you upload or provide, such as contact lists and coaching notes.
- Payment and billing data if you subscribe to paid services.
Purposes and legal bases
- Contract performance: to deliver and maintain the service.
- Legitimate interests: to secure, improve, and understand our services.
- Consent: for optional analytics, marketing, and cookies (see Cookies Policy).
- Legal obligations: for accounting, tax, and compliance duties.
Data sharing
We share data with trusted processors (hosting, analytics, payment providers) under data processing agreements. We may also disclose data if required by law or to protect our rights.
International transfers
If we transfer data outside Switzerland or the EEA, we use appropriate safeguards such as the EU Standard Contractual Clauses and, where applicable, Swiss addenda.
Retention
We keep personal data only as long as needed for the purposes described or required by law. You can request deletion of your account data at any time.
Your rights
- Right of access, rectification, and deletion.
- Right to restrict or object to processing.
- Right to data portability for data you provided.
- Right to withdraw consent at any time.
- Right to lodge a complaint with a supervisory authority.
Security
We implement technical and organizational measures to protect personal data, including access controls, encryption in transit, and regular security reviews.
Contact
For privacy-related questions, email privacy@thisiscoco.app.